Privacy Policy

Girija Wellness Pvt. Ltd. (“Company”, “we”, “our”, or “us”) values your trust. This Privacy Policy (“Policy”) explains how we collect, use, protect, and share your personal information when you visit or purchase from www.auleaves.com.

By using our website, you agree to the terms of this Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: name, phone number, email address, billing/delivery address, payment details.
Technical Information: IP address, device type, browser, cookies, browsing patterns.

2. How We Use Your Information

We use your data to:

Process and fulfill your orders.
Provide customer support (via chatbot, WhatsApp, or email).
Personalize product recommendations and offers.
Improve website performance and user experience.
Send order confirmations, delivery updates, and subscription reminders.
Conduct research, analytics, and fraud prevention.

3. Data Sharing & Third Parties

We do not sell your personal data. However, we may share information with trusted partners for:

Order delivery (logistics partners).
Payment processing (Razorpay, UPI, banking partners).
Marketing automation (email/SMS providers, analytics tools like Google Analytics, Hotjar, FB Pixel).

4. Refund Policy

All transactions are encrypted with SSL.
Sensitive data (health + payment) is stored securely.

5. Cookies & Tracking

We use cookies and pixels for better site functionality, analytics, and personalized recommendations.
You may disable cookies in your browser, but some site features may not work as intended.

6. Your Rights

You have the right to:

Access, update, or delete your personal information.
Opt out of marketing emails or SMS at any time.
Request complete deletion of your account data (as per GDPR).

7. Children’s Privacy

Our website is intended for individuals above 13 years. We do not knowingly collect data from children. Parents/guardians should contact us if they believe their child’s data has been shared.